Credit Policy

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"Whether you think you can or you think you can't, you are right"
~Henry Ford

If you want something badly enough you will find a way to make it happen.
Get yourself to class & let us motivate you. You will be glad you did.        
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As your fitness program, we do not encourage laziness therefore excuses for missing class are limited.
We remain flexible for your medical, vacation & schedule needs when you notify the office in advance.

We encourage consistency in your workouts so that you will experience the positive reinforcement of physical changes in your body. However, we do not encourage you to come to class if you have (or think you might have) a communicable illness as this puts everyone in the group (including the trainer) at risk.

Please Notify The Office:

Email info@LongBeachBootCamp.com or call 562.343.5230.
Please provide the following information:
    1) Your name:
    2) Class location, time & trainer:
    3) Reason you will be missing class:
    4) Dates you will miss:
    5) Daytime phone number:
    6) Best time to reach you:
    7) Number of days you wish to be registered for with credit next camp:
      * We reserve the right to limit your credit/discount towards a purchase for a camp with the same trainer.

Notifying Your Trainer:

While it is a good idea to let your trainer know about your attendance, they are not part of the credit process. Please contact the office directly for credit. Thank you.
      * Office Phone & Fax:             562.343.5230                               
      * Office Email:                         info@longbeachbootcamp.com                                   
      * We reserve the right to limit your credit/discount towards a purchase for a camp with the same trainer.

Attending Saturday or Another Class Time:

If you’re not able to make it to your registered class time, you can "float" to another class. Let the trainer know you are a floater & sign in by adding your name + registered time & location to the bottom of their class roster. Saturdays at Wilson (9-10am) are available to make up a class you may have missed during the week. See Class Details for meeting spot.

Medical Reason:

If you miss more than 3 classes due to illness or injury, you must present the office (fax, mail or drop off) a doctor's note for missing class in order to receive credit for more than 3 classes. The only exception is if you notify the office prior to missing class.

Vacation:

If you will be missing class due to work or a scheduled vacation you must notify the office prior to missing class to receive a credit.

Miscellaneous (up to 3 absences):

If you miss 1-3 classes (for whatever reason) you can make up those classes within that Camp. Once a new Camp session begins, you will not be able to make up those missed classes unless you have notified the office prior to your absence.

Non-transferable:

Credit is not transferable. We want YOU to finish what you started. You can do it. 

Credit Policy for Memberships:

If you will miss class, please adjust your attendance accordingly (increase number of days/week) to make up any missed days within the term of your membership. If you will be going on vacation or have a medical issue (will be gone for more than 3 consecutive weeks), please see below for putting your membership on a temporary hold. 

Hold/Extending End Date:
We are happy to be flexible for your medical or vacation needs when you notify the office prior to your absence.
If you are on a medical leave you will need to contact the office before your return so that you can be on the roster.

* We reserve the right to limit credit or discount towards the purchase of a camp with the same trainer.